Cards Accepted as Payments:
We accept the following cards as
payments: Visa, Mastercard, Discover, and American
Express.
You can also check out using your
Paypal account.
Privacy:
The Yellow Cottage Boutique we will never sell, lease,
or share any of our customer's personal information.
Exchanges &
Returns:
If you are not completely satisfied
with your non-custom item, you may return it, for a
refund, exchange, or store credit within
30 days
from the date shipped. Returned items must be unused, in
their original condition and their original packaging.
Clothing items must not have been worn and tags must be
attached. You will still be responsible for postage.
Upon receipt of your approved return, we will either
issue a refund, store credit, or ship the item you
selected in exchange.
Sale items and swimsuits are non-refundable.
However you may exchange the item for size or store
credit. Gift certificates are non-refundable.
Please send all returns and exchanges to:
The Yellow Cottage Boutique
PO Box 304
Richwood, NJ 08074
(UPS does not ship to PO Boxes)
Pre-Order Policy:
Pre-Orders are advance purchases on merchandise
scheduled to ship at a future date. This
opportunity allows you to reserve your size/color.
Each designer has their own ship dates and is listed
with each item. We do not guarantee these dates
and will inform you of any changes. Cancelling a
preorder before shipment is subject to a 20% restocking
fee.
We want you to be happy with your selections so we make
it easy to return for a refund or exchange your advance
purchase.
Please email or call us with any questions on preorders.
Current Promotions:
Receive a $25 gift certificate towards your next order
for every $250 purchased in a single order. Or
receive a $30 gift certificate for every $300 purchase.
Even better, get a $75 gift certificate for $500
purchased. These gift certificates are good
towards your next order. If the merchandise is
returned the gift certificate will be voided if not
used. If used, then the amount will be deducted
from the refund.
Promotion ends January 1st
2010. Gift Certificates are good for one year from
date of purchase.
Shipping:
Always Free Shipping on orders over
$99! Unless otherwise noted.
Orders below $99 have a flat
shipping rate of $5.95 via United State Post Office or
UPS.
Express shipping is available for
an additional fee. International Shipping free on orders
over $150.
Gift Wrap:
We will gift wrap your purchase for a small fee of $5.
It will be wrapped, tied with ribbon or tulle and a gift
card with your message. Please add your message in
the special notes area.
Price Match
Guarantee:
We will match product prices including shipping with any
other authorized online retailer.
Customer Service:
We take pride in our company and
will provide the best customer service. If you
should have any questions please contact us via email
support@theyellowcottageboutique.com
or phone (888) 861-7350 and someone will assist you.
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